FAQ's

When does the cut n sew collection officially release?

You heard the rumors, saw some photos, you want your hands on that custom head candy! We get requests almost every day. However, our official release is set for November 1, 2017 .... just in time for Christmas! Stay in the loop by signing up for our newsletter as some of this collection may be super limited due to fabric availability. 

Do you have other colors or items that are not shown on website?

We can always do a custom color combo, simply request that in the NOTES during checkout and if we cant do it, we will be in touch right away.

I saw a hat on instagram/facebook that is not listed on your site. Can I still purchase that item?

If the item posted was listed as a "one of a kind" then that was the only one available. However, we can always recreate something similar if materials are still in stock. Send us an email at QueenB@snapbackqueen.com.

Can you do individual custom orders?

Of course! Send us your ideas and lets see what we can make happen. Email QueenB@snapbackqueen.com.

Do you manufacture for other brands?

We sure do! We can do custom airbrushing, bleaching, destructing, embroidery, vinyl, embellishments and more! Just ask. 

Do you do wholesale orders for retailers?

Of course! Please email us to discuss. We have a 10 item minimum, and usually can ship within 2-3 weeks from placing your order. 

Where can I find a retailer in my area?

Sorry no dealer locator available here, however we do have retailers all over the 50 states.  Please keep in mind that not every store carries all of our awesome products, so the BEST way to view and buy any of our available collection is to use our website. Plus, when you buy from us, there is always an 100% satisfaction guarantee!

Can you ship overnight?

Because most of our items are made to order, overnight is only available on items with NO changes or custom requests. Some collections are also limited, so if you need an overnight, please email us first to discuss.

How long will it take to get my order?

It is usually 3-5 days for creation, 2-4 days for shipping. We try our best to get items out as quickly as possible.

 

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